Terms and Conditions

Welcome to Velora Labs LLP. These Terms and Conditions ("Terms") govern your use of all applications, software products, websites, and services ("Services") developed and operated by Velora Labs LLP.

By accessing or using any of our Services, you agree to be bound by these Terms.

1. About Us

Velora Labs LLP

Email: info@veloralabs.com

F No-1002 B, 10th Floor, Budhia Bagan, Main Road,
Ranchi G.P.O., Kotwali Police Station,
Ranchi - 834001, Jharkhand, India

2. Acceptance of Terms

By accessing or using any of our apps or services, you:

  • Agree to comply with these Terms
  • Confirm that you are at least 18 years old or using under parental/guardian supervision
  • Accept our policies including Privacy Policy (if applicable)

If you do not agree, please do not use our Services.

3. Services Offered

Velora Labs LLP builds and operates multiple digital products, including:

  • Mobile applications
  • Web applications
  • SaaS platforms
  • Subscription-based tools
  • Paid digital services

Each product may have additional specific terms, which will apply alongside these Terms.

4. User Accounts

To access certain features, you may need to create an account.

You agree to:

  • Provide accurate and complete information
  • Maintain confidentiality of login credentials
  • Be responsible for all activities under your account

We reserve the right to suspend or terminate accounts for misuse.

5. Payments & Pricing

Our Services may be offered:

  • As one-time purchases
  • Subscription-based (monthly / yearly)
  • Freemium (free + paid features)

Payment Terms

  • All payments must be made in advance
  • Prices are subject to change without prior notice
  • Taxes (GST or others) may apply

Subscriptions

  • Auto-renew unless cancelled before renewal date
  • You can cancel anytime via platform settings

6. Refund Policy

  • Payments are generally non-refundable, unless explicitly stated
  • Refunds, if applicable, are processed at our sole discretion
  • No refunds for partial usage or unused subscription period

7. Use of Services

You agree NOT to:

  • Use Services for illegal or unauthorized purposes
  • Copy, resell, or exploit our software
  • Attempt to hack, disrupt, or reverse engineer
  • Upload harmful, offensive, or unlawful content

Violation may result in immediate suspension or legal action.

8. Intellectual Property

All content, software, designs, and technology are owned by Velora Labs LLP.

You are granted:

  • A limited, non-exclusive, non-transferable license to use the Services

You may NOT:

  • Copy, modify, distribute, or create derivative works
  • Use our branding without permission

9. Third-Party Services

Our apps may integrate with third-party platforms (e.g., payment gateways, APIs).

We are not responsible for:

  • Third-party services or outages
  • Data practices of external platforms

10. Limitation of Liability

Velora Labs LLP shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of data, profits, or business
  • Errors, interruptions, or downtime

Use of our Services is at your own risk.

11. Disclaimer

All Services are provided "as is" and "as available".

We do not guarantee:

  • Error-free performance
  • Continuous availability
  • Specific results or outcomes

12. Termination

We reserve the right to:

  • Suspend or terminate access at any time
  • Remove content or accounts violating Terms

Users may stop using Services at any time.

13. Changes to Terms

We may update these Terms periodically.

  • Changes will be posted on our platforms
  • Continued use implies acceptance

14. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall fall under the jurisdiction of courts in Ranchi, Jharkhand.

15. Contact Us

For any questions or concerns:

Email: info@veloralabs.com