Privacy Policy

Velora Labs LLP ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use any of our applications, websites, and services ("Services").

1. About Us

Velora Labs LLP

Email: info@veloralabs.com

F No-1002 B, 10th Floor, Budhia Bagan, Main Road,
Ranchi G.P.O., Kotwali Police Station,
Ranchi - 834001, Jharkhand, India

2. Scope of Policy

This Privacy Policy applies to all products and services developed by Velora Labs LLP, including:

  • Mobile applications
  • Web applications
  • SaaS platforms
  • Paid tools and subscriptions

Each specific app may include additional privacy disclosures if required.

3. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Profile details (photo, preferences, etc.)

b) Account Information

  • Login credentials
  • User ID
  • Subscription details

c) Payment Information

  • Billing details
  • Transaction history

Note: Payments are processed via secure third-party gateways. We do not store full card details.

d) Usage Data

  • App interactions
  • Device information
  • IP address
  • Browser type

e) User Content

  • Photos, text, or content uploaded in apps
  • Generated content using our tools

4. How We Use Your Information

We use your data to:

  • Provide and operate our Services
  • Process payments and subscriptions
  • Improve user experience and features
  • Personalize content
  • Send updates, notifications, and support messages
  • Ensure security and prevent fraud

5. Sharing of Information

We may share your data with:

a) Service Providers

  • Payment gateways
  • Cloud hosting providers
  • Analytics tools

b) Legal Authorities

  • When required by law or government authorities

c) Business Transfers

  • In case of merger, acquisition, or restructuring

We do not sell your personal data to third parties.

6. Data Retention

  • We retain your data as long as your account is active
  • We may retain certain information for legal or compliance purposes
  • You may request deletion of your data (see Section 10)

7. Data Security

We implement reasonable security measures to protect your data, including:

  • Secure servers
  • Encryption where applicable
  • Restricted access controls

However, no system is 100% secure.

8. Cookies & Tracking Technologies

We may use:

  • Cookies
  • Analytics tools
  • Tracking pixels

To:

  • Improve performance
  • Understand user behavior
  • Enhance user experience

You can disable cookies in your browser settings.

9. Children's Privacy

Our Services are not intended for children under 13 years.

We do not knowingly collect data from children. If identified, such data will be deleted.

10. Your Rights

You have the right to:

  • Access your data
  • Update or correct information
  • Request deletion of your data
  • Withdraw consent (where applicable)

To exercise these rights, contact us at:

info@veloralabs.com

11. Third-Party Links

Our Services may contain links to third-party websites.

We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy periodically.

  • Updates will be posted within our apps or websites
  • Continued use implies acceptance

13. Governing Law

This Privacy Policy is governed by the laws of India.

Jurisdiction: Ranchi, Jharkhand

14. Contact Us

For any questions, concerns, or data requests:

Email: info@veloralabs.com